Last Updated: June 2026
FlowPay may collect personal information including your name, email address, phone number, identification documents, transaction history, IP address, and device information.
We use collected information to provide services, process transactions, verify identities, prevent fraud, comply with regulations, and improve our platform.
FlowPay may collect identity documents and supporting information to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
We do not sell personal information. Information may be shared with payment processors, compliance providers, regulators, law enforcement agencies, and service providers when required.
FlowPay implements reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, or misuse.
Information may be retained for as long as required to provide services, satisfy legal obligations, resolve disputes, and enforce agreements.
Users may request access to their personal information, correction of inaccurate information, or deletion where permitted by law.
FlowPay may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updated policy.
Operated by Global Mercy Foundation.